Stonly Knowledge Platform

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This page contains all the briefings you need to complete the user acceptance testing of the Stonly Knowledge Platform.

Select a tile to open the corresponding briefing and begin testing.

Manual experience

These briefings can be followed either in a full-page knowledge base or in a knowledge base loaded in a Bliss prototype.

SC-01
Food Quality — Damaged Order
Priya Sharma · Eater
SC-02
Food Quality — Temperature
Marcus Chen · Eater
SC-04
Cancellation Pay Dispute
Amara Diallo · Courier
SC-05
Duplicate Account Deactivation
Jamal Carter · Driver
SC-09
Order Too Late
Kenji Watanabe · Eater
SC-10
Tip Inquiry / Earnings
Tom Kowalski · Courier
SC-12A
Driver Cancellation Fee Dispute
Priya Sharma · Rider
SC-14
Women's Preferences Dispute
Camille Laurent · Rider

Experience with automation

SC-01 · AUTOMATED
Food Quality — Damaged Order
Priya Sharma · Eater
SC-09 · AUTOMATED
Order Too Late
Kenji Watanabe · Eater
SC-04 · AUTOMATED
Cancellation Pay Dispute
Amara Diallo · Courier
SC-14 · AUTOMATED
Women's Preferences Dispute
Camille Laurent · Rider

Announcements experience

BANNER
Banner
Known Issue / Outage
SNOOZABLE POP-UP
Snoozable pop-up
KB Update Briefing
NON-DISMISSIBLE POP-UP
Non-dismissible pop-up
Critical update with mandatory acknowledgment